Job Type : Permanent Position
Date Posted : 18/1/2018
Responsibilities :
  Merck Sharp & Dohme’s (MSD) Regional Delivery Centers (RDC), located across three regions (Americas, Europe, and Asia), are responsible for the timely and efficient delivery of standardized, global financial processes. The RDC – AP in Petaling Jaya, Malaysia will be responsible for the execution and delivery of a broad range of financial services and processes across MSD business divisions and markets for the APs region. 
  Execution and delivery of the customer service for all applicable markets in the AP. 
  Handle and resolve internal and external stakeholder requests pertaining to procurement process, invoice process, and employee expense management. 
  Resolve customer queries in the areas of procurement, accounts payable and employee expense management inquiries. 
  Through daily problem resolution, identify and propose process improvement. 
  Assist in communications with internal business customers. 
  Collaborate with various MSD organizations to resolve process and/or technical issues across multiple ERP systems. 
  Properly and effectively escalate issues that cannot be resolved real time. 
  Ensure compliance with company policies and procedures and supports company mission, values and standards of ethics and integrity. 
  Collaborate with various personnel to resolve reconciliation issues within system and/or vendor relationships. 
  Effectively manage and prioritize workload efficiently and accurately while maintaining a positive customer service culture. 
Requirements :
  Bachelor’s Degree in Business Administration, Accounting or Finance. 
  Fresh graduates are encouraged to apply. 
  1 year of experience in a finance or accounting department of a multinational company preferred. 
  Business level fluency (oral and written) in English language required. 
  Japanese Language Proficiency Test (JLPT) Certification of either N1, N2 or N3. 
  Experience working with Case/Ticket Management Software, specifically BMC Remedy desired. 
  Experience using SAP is desired. 
  Experience working in an organization providing services across multiple markets or geographies desired. 
Please email your detailed resume to :
Closing Date : 17/2/2018
Company contact details :
MSD (Merck Sharpe & Dohme)
MSD B-22-1 & B-22-2 The Ascent Paradigm
No. 1, Jalan SS 7/26A, Kelana Jaya 47301
Petaling Jaya Selangor Darul Ehsan
47301  Petaling Jaya
Phone No : 65-31636086
Fax No : 65-31636086
Website :